Case Study: Williamsons Solicitors
Williamsons Solicitors were desperate to improve their broadband speed as the slow speeds affected the business.
Established in 1890, Williamsons Solicitors is a highly regarded law firm with a head office in Hull as well as branches in Bridlington and Driffield.
THE INITIAL APPROACH
After reading a news article on MS3 and our plans for fibre in Hull, Leigh Jackson, IT Manager at Williamsons Solicitors decided to see what we could offer: "When we first contacted MS3 our then broadband provider KC were not able to offer fibre optic broadband. We were desperate to improve our broadband speed as the slow speeds affected our business. So after reading a news article on MS3 and their plans for fibre in Hull I decided to get in touch with them and see what they could offer.In my first meeting with MS3 I was impressed with the service they were offering so decided we would like to work with them."
After listening to Williamsons Solicitors requirements MS3 installed a 100Mb Business Broadband connection. "The installation was very straight-forward and the engineer came and went with very little disruption."
As a highly respected solicitors Williamsons deliver legal solutions that are professional and cost-effective. Frustrated by slow broadband speeds and dropped connections the staff at Williamsons Solicitors are now able to work remotely with fantastic results: "The fibre broadband provided by MS3 has made a dramatic improvement to our business. We have remote offices and remote workers who can now work without a dropped connection and without any 'go-slow' days! Even the current fibre offering KC have tried to offer us does not compare on speed."
By upgrading to fibre Williamsons are now preparing for a long term switch to Cloud based services: "At the moment the way our legal software works we would not be able to utilise the full benefits of using the cloud. But certainly in the longer-term future I think it will be how us, and all businesses, operate."
THE PERSONAL TOUCH
MS3 not only offer a superfast service but also go the extra mile to provide a personal touch: "I have found the service so far with MS3 to be fantastic. We have not yet had any reason to log a support call but just the fact that MS3 have had a much more personal approach to working with us has been a really welcome improvement from our previous provider."
After receiving such impressive speeds and service Williamsons Solicitors would have no hesitations in recommending MS3 to other businesses: "I would certainly recommend MS3 to other potential customers. When I spoke to friends at other companies they could not understand how we have had such fast broadband! I only wish MS3 were able to offer a residential broadband service and broadband to our other offices in Bridlington and Driffield!"